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Shoppers are shifting towards digital channels for their shopping needs. The adoption of new technologies and new channels by consumers…

Today, the demand for multilingual customer service is at boom. We live in a technologically advanced world. We purchase things…

Outsourcing call center services is a popular way to save money and increase the efficiency of your company. However, before…

Businesses from across the world are now completely focusing on customer service to fulfill their consumer needs. If you are…

With the introduction of automated tools and technologies, the call center industry has added a new dimension in today’s date.…